SECURITY CENTER

On an almost daily basis, Internet users are warned about the latest scams perpetrated by criminals who are seeking to profit illegally by obtaining your financial information and/or identity. Fight back against this crime by arming yourself with the knowledge to protect your identity. We encourage you to read this essential information about internet privacy and security.

 

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  • Privacy Policy

    Protecting your privacy is important to Apex Bank and to our employees. We want you to understand what information we collect and how we use it. Our Privacy Statement serves as a standard for all Apex Bank employees for collection, use, retention and security of nonpublic personal information. Learn More >> 

  • Preventing Fraud

    A few tips to help you protect your personal information from fraudsters. Learn More>> 

  • Report Fraud 

    Contact your nearest Apex Office immediately if you think one of your Apex Bank accounts may have been compromised or you suspect fraud. To report a lost/stolen debit card after regular bank hours please call 800.500.1044. Learn More>>

  • Online Security

    Online Banking is generally safe, but it is good to be careful when you are online. Learn More>>

  • Online Banking FAQs

    Have questions on our Online Banking Services? Learn More>>

Important Notice - PHONE SCAM
Some Apex Bank customers are receiving automated phone calls from a source identifying itself as Visa.  The phone call states that “Your Debit/Credit card has been blocked”.  The customer is then prompted to “Press 1” to re-activate their card.  The customer is then instructed to key in their 16 digit card number.  At this point the card has become compromised. If you have given out your debit card number in this fashion, please call the bank immediately Tuesday morning.  We will NEED to “BLOCK” your card. As a reminder, never give your card number or any other bank information to any phone or internet inquiry.  The Apex Bank will never use these formats to inquire on your accounts.
Important Notice - EMAIL SCAM
Apex Bank has been made aware of a scam website posing as Apex Bank. This unauthorized website is www.apexbankgroup.com. DO NOT go to this website and most importantly, do NOT enter your account number or password onto this site. The only authorized and valid website for Apex Bank is www.apexbank.com and this site remains secure for all of our internet banking services. Please feel free to call any of our banking office for any questions that you might have.