• Toll Free Number: Please contact us at 888.8MY.APEX during our regular business hours from M - Th 8.30 am - 5 pm EST; F 8 am - 4.30 pm EST
  • To report a lost/stolen Card after bank hours, please call 800.500.1044
  • For Loan Origination, please contact the closest Apex Office.
  • Mortgage Origination DivisionDonna Cole - NMLS ID# 786419Vice President of Mortgage LendingPh: 731.214.4096Cell: 731.693.4996Fax: 731.214.4128 E-mail:
  • Mortgage Servicing DivisionMortgage Servicing Phone: 877.226.5361 Persons with hearing or speech impairments may access this number via 800-848-0298 (TTY) or 800-848-0299 (Voice). Fax: 865.531.4975 E-mail:  Hours: M-Th 8.30 - 5 EST, F 8 - 4.30 EST
  •  Visit us: Walk in to your closest Apex Office during regular business hours, to speak with one of our customer service representatives.