Careers

Working at Apex Bank is stimulating and rewarding. From entry level to experienced bankers and professionals, each of our team members make a powerful and lasting contribution to the future of our bank.

  • Digital Operations Specialist

    Corporate Office – Montbrook Lane

    As a Digital Operations Specialist, you will be responsible for providing customer and internal support for the Bank’s Digital Operations department. In this position, you’ll have the opportunity to master digital platforms such as online banking, mobile deposits, bill pay, and other digital functions. We are seeking a dynamic, detail oriented and organized professional to play a key role in supporting these efforts amidst the rapidly changing digital servicing.

    Major Duties and Responsibilities:

    • Assist with the daily operations of assigned digital banking programs, such as online banking, mobile banking, and bill payment.
    • Investigate fraud claims involving ACH, pre-authorized drafts, altered checks, and forged endorsements
    • Assist with ACH and other automated services
    • Responsible for the daily monitoring and oversight of wire transfers
    • Work with existing customers, identifying their banking needs and introducing solutions that will ensure a differentiated banking experience. Through proactive engagement, work to ensure that you deliver the same exceptional service through the digital channels as our customers expect face to face.
    • Help identify, communicate, and drive changes to the program such as product updates, service enhancements, or process improvements as appropriate.
    • Display a high degree of integrity, trustworthiness and professionalism at all times.

    Cultivate professional relationships with customers and team members, listening carefully to their needs and displaying empathy to provide the best service possible.

    Job Type: Full-time

     

    Apex Bank is located in the US, and requires US work authorization. To apply for our available positions, please email your resume to our Human Resources Department careers@apexbank.com.

  • Bilingual Customer Service Representative/Collections Specialist

    Corporate Office – Montbrook Lane

    Customer Service/Collections: collections, loss mitigation, & customer service. Candidates must have strong communication & negotiation skills. Mortgage documentations knowledge REQUIRED. Collections experience is REQUIRED.

     

    Apex Bank is located in the US, and requires US work authorization. To apply for our available positions, please email your resume to our Human Resources Department careers@apexbank.com.

  • Mortgage Loan Admin

    Corporate Office – Montbrook Lane

    Duties and responsibilities:
    · Provides clerical and administrative support to lending team, including but not limited to all of the duties described herein.
    · Verify accuracy and completeness of each document
    · Create, maintain and update files, databases and records
    · Provide proper communication with other departments
    · Assist in tasks and projects as assigned
    Knowledge, skills and abilities
    · Fluency in Spanish preferred (but not required)
    · Superior customer service
    · Detail oriented
    · Superior communication and organizational skills
    · Can work well in a collaborative or self-driven environment

     

    Apex Bank is located in the US, and requires US work authorization. To apply for our available positions, please email your resume to our Human Resources Department careers@apexbank.com.

  • Mortgage Financial Counselor

    Corporate Office – Montbrook Lane

    Experience in mortgage collections, loss mitigation, & customer service required. Loan Servicing experience required. Candidates must have strong communication & negotiation skills. Mortgage documentations knowledge.

    PAID on job training.

    This job is day shift only. No nights or weekends.

     

    Apex Bank is located in the US, and requires US work authorization. To apply for our available positions, please email your resume to our Human Resources Department careers@apexbank.com.

  • Bilingual (Spanish) Call Center Representative

    Corporate Office – Montbrook Lane

    Fluently Bi-Lingual in Spanish is required.

    Mortgage Loan Call Center Representative:
    • Negotiate Payment Plans
    • contact customers to negotiate payment arrangements and help them avoid late payments, foreclosures, or repossessions.
    • Follow Relevant Regulations
    • Fair Debt Collections Practices Act (FDCPA) and company policies when negotiating with customers. This includes working in accordance with privacy laws and legal requirements regarding mortgage contracts.
    • Notify Debtors of Fees
    • responsible for contacting customers regarding the status of their account. They notify them of any fees that are due and inform debtors of their situation with the company.
    • Determine Debtors’ Financial Status
    • After discussing finances with customers, Mortgage Financial Counselors evaluate their financial ability to pay back their debt. They offer alternative payment plans or methods to help customers with their situation.
    • Maintain Documents and Records of Amendments
    • document all incoming and outgoing collection efforts to maintain compliance with established standards. This includes keeping information such as phone numbers and mailing addresses up to date, and making sure that all correspondence is properly recorded for future case reviews.

     

    Apex Bank is located in the US, and requires US work authorization. To apply for our available positions, please email your resume to our Human Resources Department careers@apexbank.com.

  • Mortgage Loan Underwriter

    Corporate Office – Montbrook Lane

    Mortgage Underwriter responsibilities is to ensure the customer follows all requirements of the mortgage application procedure. Manage the entire process, from a request for information to the completed documentation and signing of the paperwork for a mortgage. Some essential duties and responsibilities may include:
    • Completing and reviewing mortgage application paperwork for accuracy
    • Analyzing applicant’s credit history and financial information to assess eligibility
    • Answering inquiries and questions from lenders
    • Escalating any applications that require managerial approval
    • Establishing credit terms, pricing, and conditions during the application approval process
    • Creating business relationships with customers

     

    Apex Bank is located in the US, and requires US work authorization. To apply for our available positions, please email your resume to our Human Resources Department careers@apexbank.com.

  • Bank Wire Specialist

    Corporate Office – Montbrook Lane

    Major Duties and Responsibilities:
    · Responsible for the daily monitoring and oversight of wire transfers
    · Perform day-to-day activities related to assigned ACH functions
    · Processes incoming and outgoing wires
    · Work with management to ensure documents reflect current policies and procedures, and adheres to regulatory requirements
    · Help identify, communicate, and drive changes to the program such as product updates, service enhancements, or process improvements as appropriate.
    · Display a high degree of integrity, trustworthiness and professionalism at all time

     

    Apex Bank is located in the US, and requires US work authorization. To apply for our available positions, please email your resume to our Human Resources Department careers@apexbank.com.

  • Marketing Manager

    Corporate Office – Montbrook Lane

    The ideal candidate will be responsible for creating and executing our marketing strategy. You will lead our marketing campaigns, evaluate our marketing performance metrics, and collaborate with internal teams. You will have a strong marketing background with excellent communication skills and attention to detail.

    Responsibilities

    • Define and execute the marketing and communication activities according to our marketing plan
    • Coordinate all marketing activities to generate leads
    • Collaborate with other teams to promote offerings
    • Inform clients and prospects of products and services through creative marketing strategies
    • Track performance of all marketing campaigns

    Qualifications

    • Bachelor’s degree or equivalent experience
    • 3+ years’ experience in marketing
    • Ability to multi-task

    Strong verbal, written, and organizational skills

     

    Apex Bank is located in the US, and requires US work authorization. To apply for our available positions, please email your resume to our Human Resources Department careers@apexbank.com.

  • Compliance Management Analyst

    Corporate Office – Montbrook Lane

    Duties and Responsibilities:
    · Participates in the development and timely review of organizational policies, procedures, and programs for the general operation of the compliance program company-wide.
    · Collaborate with team members in the annual risk assessments. Assist in examinations or audits, as needed.
    · Interprets and applies consumer compliance regulations and provides continuing guidance to employees on compliance matters that have implications for all departments company-wide.
    · Develop and maintain compliance monitoring and audit programs
    · Conducts periodic monitoring for compliance with various lending and deposit laws and regulations. Recommend corrective actions to strengthen compliance management system, when necessary. Prepares periodic reporting of compliance monitoring results and follows up to ensure issues are resolved.
    · Conducts CRA, fair lending and HMDA data analysis.
    · Maintains database of qualified CRA activities and the Bank’s CRA public file
    · Provides reporting of compliance activities to keep Management informed of the operation and progress of compliance efforts.
    · Coordinates with Management to implement compliance related training for team members on applicable regulations.
    Qualifications and Experience:
    · Minimum of three years’ experience in bank consumer compliance role. CRCM or similar professional certification preferred.
    · Working knowledge of federal and state laws and regulations governing the banking industry and consumer compliance. Familiar with loan documentation, included but not limited to consumer, installment, commercial, and real estate loans.

     

    Apex Bank is located in the US, and requires US work authorization. To apply for our available positions, please email your resume to our Human Resources Department careers@apexbank.com.

  • Digital Banker / Deposit Operations Specialist

    Corporate Office – Montbrook Lane

    Job Description:
    You will be responsible for providing customer and internal support for the Bank’s Operations department with focus on ACH and digital products. In this position, you’ll have the opportunity to master digital platforms such as online banking, mobile deposits, bill pay, and other functions. We are seeking a dynamic, detail oriented and organized professional to play a key role in supporting these efforts amidst the rapidly changing digital servicing.
    Major Duties and Responsibilities:
    • Assist with the daily operations of assigned digital banking programs, such as online banking, mobile banking, and bill payment.
    • Respond to and resolve customer service inquires and issues by identifying the topic and type of assistance needed.
    • Work with existing customers, identifying their banking needs and introducing solutions that will ensure a differentiated banking experience. Through proactive engagement, work to ensure that you deliver the same exceptional service through the digital channels as our customers expect face to face.
    • Assist with ACH and other automated services
    • Help identify, communicate, and drive changes to the program such as product updates, service enhancements, or process improvements as appropriate.

     

    Apex Bank is located in the US, and requires US work authorization. To apply for our available positions, please email your resume to our Human Resources Department careers@apexbank.com.

  • Bilingual (Spanish) Loan Assistant

    Corporate Office – Montbrook Lane

    Duties and responsibilities
    · Gather information from customers
    · Verify accuracy and completeness of each document
    · Order as appraisals, title work, flood, verifications and any other related documents in a timely manner
    · Track documents including insurance, financial statements, filings and title policies
    · Create, maintain and update files, databases and records
    · Provide proper communication with other departments for smooth loan process
    · Assist in tasks and projects as assigned

     

    Apex Bank is located in the US, and requires US work authorization. To apply for our available positions, please email your resume to our Human Resources Department careers@apexbank.com.

  • Special Projects Manager

    The Special Projects Manager plays a vital role in managing resources, timelines and internal programs; researching and implementing strategic solutions. This position is responsible for ensuring the smooth and effective management of various projects within the organization and deliver projects within the allotted time and budget.

    Responsibilities:

    The main duties of the Manager include:

    • Maintain organization’s effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing technologies and the onboarding of new offices.
    • Directs research by studying organization goals, strategies, practices, and user projects.
    • Facilitate requirements gathering and assist with the creation of project deliverables, as needed.
    • Define project scope, objectives and deliverables that support business goals in collaboration with senior management and team members.
    • Create and manage project plans; monitor and review project progress and timelines; adjust schedules and plans as needed; and identify and resolve issues to ensure project success.
    • Manage day-to-day execution of project implementations. Assist with the planning, tracking, documentation and status updates for the project.
    • Manage and complete the due diligence process for acquisitions by engaging other team members as necessary.
    • Recommends strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
    • Contributes to team effort by accomplishing related results as needed.

    Apex Bank is located in the US, and requires US work authorization. To apply for our available positions, please email your resume to our Human Resources Department careers@apexbank.com.

  • Bank Residential Loan and Lending Department Admin Specialist

    Corporate Office – Montbrook Lane

    Essential Job Functions include but are not limited to
    · Loan file maintenance and servicing of all loan types on the Bank’s core system
    · Review data input for accuracy and completeness
    · Process daily functions of all loan records, including loan payments, statement rendering, escrow check rendering
    · Adhere to Bank policies and procedures as well as industry regulations

     

    Apex Bank is located in the US, and requires US work authorization. To apply for our available positions, please email your resume to our Human Resources Department careers@apexbank.com.

Apex Bank is located in the US, and requires US work authorization. To apply for our available positions, please email your resume to our Human Resources Department careers@apexbank.com.