Notice – Customer Solicitations
We have received a number of questions recently from customers regarding mailings that offer insurance or other products for purchase related to their mortgage account. Many companies will research and utilize the information contained in public records for solicitation purposes. Please be aware that these types of mailings are not from Apex Bank. Apex Bank is not affiliated with these companies, nor has it provided information regarding your account to these companies.
If you have any questions about your account or any communication you may have received from Apex Bank, please call 888.8MY.APEX or visit your local Apex Bank office.
Notice to Existing Customers
Effective December 1, 2018 the new mailing address for all loan payments to Apex Bank is:
430 Montbrook Lane, Suite 207
Knoxville, TN 37919
Please update your records for mailing and all electronic bill payments to reflect the new address to avoid any delay in the processing of your payments.